Degraded Performance – Raw Data Transformations

The DNS propagation issue following the NS mapping update has now been fully resolved. The domain records have successfully propagated across all network segments, and all associated services are functioning normally. This resolution has restored full operational performance to our raw data transformation processes. We appreciate everyone’s patience during this period and have taken steps to improve our DNS update procedures to prevent similar delays in the future.

We are now closing this incident and will continue to monitor the system to ensure ongoing stability and performance.

We continue to monitor DNS propagation status closely until the update is fully propagated.

After the recent NS mapping update, the domain has not yet fully propagated. This is causing DNS entries to appear as if they are down, leading to degraded performance in our raw data transformation processes.

Next Steps:

• Monitor DNS propagation status closely until the update is fully propagated.
• Communicate with the DNS provider to confirm propagation timelines and verify that all records are correctly updated.
• If propagation delays extend beyond the expected timeframe, escalate the issue for further investigation.

Impact Mitigation:

• Implement temporary workarounds to route traffic appropriately where possible.
• Update internal teams about the ongoing issue and expected resolution timelines to manage service expectations.