Performance Degradation – MetadataMatcher Service

The performance degradation affecting the MetadataMatcher component has been successfully identified and resolved.

Our team deployed a fix, and the service is now operating at normal performance levels. We continue to monitor the system to ensure stability.

Thank you for your patience during this time.

We are currently experiencing a degradation in performance affecting the Data Point component of our platform. This may result in slower-than-usual processing times for document extraction workflows.

Our engineering team has identified the issue and is actively working on mitigation and resolution. At this time, there is no data loss, but some processing delays may be observed.

We will continue to provide updates as progress is made. Thank you for your patience.